Every ServiceNow project shares a common denominator: they affect and influence processes and technology that shape daily tasks and the overarching objectives of individuals and teams in your organization and beyond. Even the most advanced technical solution can fall short if stakeholders aren’t on board.

• Our culture values tradition and legacy
• We are new to the ServiceNow Platform
• Previous processes and practices did not exist, were not formalized, or varied between teams
• This project will bring significant change to the daily work of individuals or teams within our organization
• We need partnership from multiple groups within our organization to ensure success
• ServiceNow is part of a larger transformational roadmap for our organization
• A past ServiceNow implementation was not received well